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UK only (excludes Northern Ireland)

  • UK Standard Delivery - (Up to 2 working days) - £3.95
  • UK Express Delivery - (1 working day) - £5.95
  • UK Click and Collect £4.50 - (over 5000 locations, 2-3 working days)

  • Delivery time above is calculated on the lowest available lead time. This may change depending upon the delivery method selected at checkout

    Overseas

  • Standard Delivery International Over £39 - (3 -10 working days)
  • Express Delivery International - (1-4 working days)
  • Cost dependent on the weight and volume of your order

  • Delivery time above is calculated on the lowest available lead time. This may change depending upon the delivery method selected at checkout

    Returns for personalised product will normally only be accepted if the personalisation is incorrect from the receipt of order or if the product is faulty. We accept no responsibility once a replica shirt or short has been printed, in the event that a player leaves the squad and/or his squad number changes, or if the badge changes in the future.


    Please note the following exceptions to this policy:

    1. DVDs, videos, PC & video games, underwear, swimwear, pierced jewellery and items specially manufactured to your order can only be refunded or exchanged if the goods returned are faulty.

    2. We are unable to refund or exchange an item once it has been personalised to your order. A refund or exchange will be permitted if the garment is faulty.

    All return and re-shipping charges are the customer's liability.


    HOW TO RETURN YOUR ORDER:


    If your item is defective, faulty or incorrect please contact Customer Services prior to returning it at customer.services@kitbag.com and we will advise how to proceed with the issue.


    How do I return or exchange an item?

    1. Wrap the item(s) securely in a suitable envelope or packet

    2. Go to the returns portal here and follow the instructions on screen. Please have your order number and pos